Shipping policy
Shipping Policy
At Searcasa, every piece is thoughtfully crafted with exceptional attention to detail. We are committed to delivering your order safely and efficiently while maintaining the highest standards of quality.
Order Processing
Most orders are processed within 5–7 business days.
Custom-made or personalized orders typically require 10–24 business days for production before shipment.
As many of our products are handcrafted, processing times may occasionally be extended during peak seasons, holidays, or periods of high demand. We appreciate your patience as our artisans carefully create each piece.
Please review your order details, product selections, and shipping address carefully before completing your purchase. Once an order has been shipped, we are unable to modify or redirect it.
Shipping Timeframes
Estimated delivery times after shipment:
United States & Canada
10–16 Business Days
European Union
8–14 Business Days
United Kingdom
10–14 Business Days
Australia
12–21 Business Days
Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
International Shipping & Customs
Searcasa proudly ships worldwide.
For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges, when applicable, are the responsibility of the customer.
We recommend contacting your local customs office for information regarding potential import charges before placing an order.
Holiday Shipping
During major holidays and peak shopping seasons, shipping carriers may experience higher-than-normal volumes, which can result in delivery delays. We appreciate your understanding during these periods.
Product Launches & Promotions
During product launches, promotional events, and seasonal sales, order processing times may be slightly longer than usual due to increased demand.
Our customer support team aims to respond to all inquiries within 24 business hours.
Questions?
If you have any questions regarding your order or shipping status, please contact our support team. We are always happy to assist you.
Thank you for choosing Searcasa.